Customer Satisfaction is our goal at foxfordjewellery.com this means demanding standards of excellence, quality and an abiding respect for the needs of our customers.

To achieve our goal we operate a number of services we hope guarantee customer satisfaction, these services are outlined below.

1. International Delivery

We deliver goods internationally via FedEx which guarantees a 2/3 day delivery. We also offer a FREE SHIPPING via FedEx for orders exceeding $250 view our shipping policy to see if you can qualify for free shipping.

2. 30 Day Returns

We know how difficult it can be to buy products online that you can't touch, feel or try on. That's why we stand behind all orders with our 30 Day returns policy. If for any reason you are not satisfied with an item, you can return any non-personalised item in its original condition for a full refund of the purchase price minus the shipping, handling, or other charges.

3. Pricing

All goods on this website are priced in U.S. dollars (US$) we reserve the right to change our prices without notice. We apologize for any inconvenience that this may cause.

4. Payment

Foxfordjewellery.com gladly accepts payment for purchases with the following credit cards

  • Visa
  • MasterCard
  • American Express
4. Special Orders

If you see an item listed on our website that you like but require it in a different metal or size just email us at customerservice@foxfordjewellery.com with your request and we'll do our best to accomodate you.

5. Alternate Shipping Address

If you prefer we can ship your purchase to an address other then your billing address. Please remember taxes are charged based on the shipping address and not the billing address.


To view our full Legal Policy click here. To view our full Terms & Conditions click here.